All articles

  1. AirPlay screen is small or has black bars

  2. Android: I am a beta tester, I want to use the release version

  3. Audio in Community Tours

  4. BitGym and VR/Headsets

  5. Black and white, scrambled video

  6. Blank or blank screen while using AirPlay or HDMI

  7. Camera not permitted access

  8. Can I play my own music?

  9. Can I use it free? Why is there a subscription?

  10. Can I use my account/subscription on multiple devices?

  11. Cardio Coach Blue, Green, Orange & Red Zones

  12. Circuit Organization

  13. Compatible heart rate monitors and where to buy them

  14. Crashing during playback on iOS

  15. Displaying BitGym on your television

  16. Exercise tracking in the BitGym app

  17. Exercise tracking in the Virtual Active app

  18. How do I cancel my subscription?

  19. How to change your billing information

  20. How to change your email login

  21. How to connect your heart rate monitor

  22. How to create a tracking issue report

  23. How to redeem coupons

  24. I had a premium subscription and purchased a year

  25. I have already subscribed. Why are some things locked?

  26. I purchased a year and got a PayPal or Amazon billing cancelation notice

  27. I've already subscribed, why am I in free mode?

  28. If video freezes during playback

  29. In-app purchases disabled

  30. iOS 10 crashes

  31. Loading Preview after purchase

  32. Music Not Playing

  33. No coached audio or nature sound on iOS

  34. Premium upgrade price just shows "Loading"

  35. Problems loggin in

  36. Problems restoring BitGym subscription

  37. Quit button stops working

  38. Restoring Virtual Active Purchases

  39. Retry payment

  40. Switching to Manual Mode

  41. Using AirPlay to connect to a TV

  42. Using BitGym on Windows or Mac OSX Computers

  43. Using BitGym without an active internet connection

  44. Video buffers regularly

  45. Virtual Active crashing on iOS 4.3 devices

  46. What does RPE mean?

  47. What to do if Virtual Active downloads don't work

  48. White funnel or "V" shown at bottom of screen

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