How do I cancel my subscription?

If you purchased your subscription through your iOS device:


You can cancel it with the following procedure:
  1. Launch the "settings" app on your iPad, iPhone or iPod Touch. 
  2. Tap '"iTunes & App Store" on the left. 
  3. Tap on your AppleID on the top right of the screen. 
  4. Tap "View Apple ID" on the popup
  5. Tap "Manage App Subscriptions" and you can see and cancel subscriptions on the following screen. 
If you are have problems with steps 1-5 above, please see Apple's official support article on managing App Store subscriptions: https://support.apple.com/en-us/HT202039

If you purchased your subscription on our secure website:


Simply log into your secure profile page on bitgym.com and click the cancel button: https://www.bitgym.com/profile/

Note


Once you cancel, via either method, you will not be charged at your next renewal date. Your premium subscription will continue up until the date it was scheduled to renew. If you have any questions don't hesitate to file a support ticket with us. 

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