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← Customer Feedback for the Virtual Active app for iOS

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511 results found

  1. Darken the trail facts from white to black, for people with poor eyesight.

    1 vote
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  2. App does not work for me, hangs during sign up, gives error during log in, re-installed 3xs no luck. Disappointing.

    App does not work for me, hangs during sign up, gives error during log in, re-installed 3xs no luck. Disappointing.

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    1 comment  ·  Admin →

  3. Integrate to Podify API

    1 vote
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  4. Editing calories burned : )

    My vivosmart showed I burned 480 calories in 35 minutes with my heartrate monitor and chest strap. Incorporating a manual override to edit the estimated calories burned would be wonderful and I would like you even more than I do now ; )

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  5. Can you display rpm and speed.

    Convert the rpms to mph and display the speed

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  6. Please post more warm climate runs. It's 13 degrees Fahrenheit here. It would be much more pleasant to run under Palm trees than pineThx

    Warmer climate locales

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  7. How about a tour following the path of where the Berlin wall was?

    There are only a few sections left standing, but the entire path is marked by special bricks in the street.

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  8. Downloading pictures faster!!!

    2 days by wifi to download 51% of one video... It's ridiculus!!!! :(

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    0 comments  ·  Admin →
    AdminActive Theory Support (Customer Support Agent, BitGym) responded

    Hi – there may be some way we can help if you contact us directly at support@bitgym.com – but generally we employee a top tier content delivery network with dozens of servers around the world, so I am tempted to say the problem is that your home internet connection just isn’t fast enough to download our gigabyte sized tours.

  9. Look around...

    The locations are gorgeous, can you look around a little as you go? Often I feel like I'm looking at the path at the expense of the scenery.

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  10. Could users contribute local information on the places that are uploaded

    The little information tab keeps it interesting while running. However, I am more interested in the current history than in the past history. I sometimes would like information on things that I am seeing, or could contribute info on places I know.. like in Chicago, we are running along the El and there is no mention of it...I don't think that there is any other place where the raised railroad subways actually run in between office buildings on either side.

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  11. Any chance of a connection to the Viafit app? Aren't you both owned by the same company?

    I see that BitGym syncs with the Apple Health App - How about ViaFit or some other popular web-based apps?

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  12. Calibration Adjustment on 'spn' Speed to adjust for walkers and/or fast runners?

    My fast walking at 3.3MPH is about 25% slower than the footage. If one could adjust off the speed/pace shown by percentage (+/-), the footage would speed up or slow down to match individual preferences.

    BTW: I am 100% into this with a 40" HDTV in front of my treadmill with HDMI cable from my smartphone and ear plus.

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    1 comment  ·  Admin →

  13. Very frequent crash of app! I'am using iPad air 1, and majority courses are crashed and I cannot experience them.

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  14. Something that would adjust for "levels" of intensity available on bike, ellipticals,etc,otherwise, the biometrics are not useful.

    Ability to imput cal/hour for example. More complicated would be the ability to adjust your level while the activity is in progress which exercisers commonly do.

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  15. more challenges please ... just done the chilean challenge ... it was great so can we have some more like that please

    Just more of the same .. for more of the locations

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  16. So glad I found the app! It makes an otherwise boring indoor workout more enjoyable and keeps me motivated.

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  17. I don't know if it has already been suggested, but give the iPad and iPhone apps chromecast support.

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    0 comments  ·  Admin →
    AdminActive Theory Support (Customer Support Agent, BitGym) responded

    This is something which is, unfortunately, extremely difficult to do. Chromecast doesn’t support mirroring on iOS devices and non-mirroring chromecast does not support variable speed video playback or 3d overlays, which are fundamental components of our app.

  18. Include dates on the forum posts. Also, this is an expensive app. You should be answering all posts on this forum.

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  19. Please do all PCT ?

    1 vote
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  20. Automatic Check Mark

    Create a check mark on menue to indicate completion of each Run, Ride or Hike to better facilitate the completion of each and every experience.

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