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Steve

← Customer Feedback for the Virtual Active app for iOS

My feedback

9 results found

  1. Sort out buffering

    5 votes
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    3 comments  ·  General  ·  Admin →
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    Steve commented  · 

    ...until this is fixed, have you tried downloading the tour in advance?

  2. After coached workout stretch

    9 votes
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    2 comments  ·  General  ·  Admin →
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    Steve commented  · 

    Try changing the tracking monitor to a static pace, which should continue through the stretches with no movement in front of the camera needed.

    Tap on the movement tracker to toggle the tracking method

  3. BitGym is great! I do wish it would sync with my Fitbit Charge 2.

    6 votes
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    1 comment  ·  General  ·  Admin →
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    Steve commented  · 

    I think FitBit encrypts its Bluetooth output, so BitGym (and others) cannot read the content - a pity though as FitBit hardware is so popular.

    I just bought a cheap Wahoo TickR which works fine.

  4. Add more guided content with Cardio Coach Sean O'Malley

    88 votes
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    13 comments  ·  General  ·  Admin →
    started  ·  AdminActive Theory Support (Customer Support Agent, BitGym) responded

    I regret to inform that Coach Sean passed away a few years ago, and there’s limited content we have rights to that works well with BitGym. We are working to get as many of them as we can to you, and finding more coaches of similar quality to work with.

    We have some last few gems from Coach Sean that we will release to the community once we’re done editing the matching footage, but unfortunately those may be the last.

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    Steve commented  · 

    Why was Cardio Vol3 and Vol5 pulled from your lineup? Vol3 with the level4 challenges was intense! "It's time to burn off some ice-cream".

    I hope this is just temporary.

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    Steve commented  · 

    Kristen nailed it about Sean's cardio sessions versus the other coached tours you have available - Cardio Coach feels like he is in your head pushing you along, the other coaches are in front of you in a little distracting box.

    While your ability to add more Cardio Coach based tours are sadly limited, you would do well to take some inspiration on how Sean motivates you...it is so much more "intimate" (if that's the correct term to use).

    Thank you so much for adding the extra Cardio Coach tours... it means a lot to all of us.

    Steve supported this idea  · 
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    Steve commented  · 

    These new cardio tours are fantastic - have totally reinvigorated my workout using BitGym, so also look forward to more.

  5. Colour Code the heart rate display to match the cardio tour effort zones

    14 votes
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    3 comments  ·  General  ·  Admin →
    Steve shared this idea  · 

  6. If downloaded tour is done and you choose "Next" then it should pick a tour from the other downloads instead of streaming.

    7 votes
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    0 comments  ·  General  ·  Admin →
    Steve supported this idea  · 

  7. Add time remaining (at current spm)

    51 votes
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    3 comments  ·  General  ·  Admin →
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  8. Enable multiple start points

    24 votes
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    3 comments  ·  General  ·  Admin →
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    Steve commented  · 

    It would also reduce the boredom factor with some of the trails/rides, etc - redoing the first ten or fifteen minutes each time gets tiresome quickly, particularly as you know there may be an hour or more in one video.

  9. Please don't stop at viewing areas to look at a view. Bit off putting whilst I'm still running my socks off.

    28 votes
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    7 comments  ·  General  ·  Admin →
    Steve supported this idea  · 

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