Skip to content

Pete Inny

← Customer Feedback for the Virtual Active app for iOS

My feedback

5 results found

  1. How about adding south Italy? Like Naples, Italy! It sure would make me feel like home!

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  General  ·  Admin →
    An error occurred while saving the comment
    Pete Inny commented  · 

    Anything. Younarevtaking advantage of customers by not updatingbtours. Timebto switch if you don't faddvroutes.

  2. New trails

    34 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    2 comments  ·  General  ·  Admin →
    AdminActive Theory Support (Customer Support Agent, BitGym) responded

    Thanks for posting! You are correct, we partner with VA for much of the content.

    Note that we are adding new content approximately once a month. Sometimes it takes a little longer than a month to prepare content, in which case we will release multiple tours within a week or so. We added 3 new guided tours in the last month:
    Swiss Alps Hike (treadmill)
    Costa Rica Ride (bike)
    Northern Italy Run (medium speed)
    This was shortly after 3 unguided tours in the previous month.
    The best way to hear announcements of new content is by following our facebook page.

    Several of the other tours you mentioned have since been added to BitGym since. We have to do some post-processing on our side to make the content compatible with BitGym once we receive it from VA, and we may not receive it at the same time they make a release…

    Pete Inny supported this idea  · 

  3. Get new routes or I will not renew. There are now many treadmill options on. youtube. You have not made significant improvements in a yeAr.

    7 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  General  ·  Admin →
    Pete Inny shared this idea  · 

  4. New routes

    7 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  General  ·  Admin →
    Pete Inny supported this idea  · 

  5. Need new routes

    7 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  General  ·  Admin →
    Pete Inny supported this idea  · 
    Pete Inny shared this idea  · 

Feedback and Knowledge Base

(thinking…)