On the Android version, enable storage of downloaded BitGym videos on the inserted (additional/external) SD card.
My Samsung S4 does not have a lot of inbuilt phone storage (enough for a a small number of vault videos in the BitGym app) but it does have a 32GB mini sd card in its sd card slot. However there seems to be no way to tell the BitGym Android App to take its Vault videos from the SD card rather than the phone storage. This is a pity since the phone wont have space to store many dowloaded (Vault) files. Could the developers perhaps give an option in the Android app to store the vault on the additional SD card, or just to scan the internal and 'external' storage for the vault folder and use both or either depending on what it locates?
In May 2016 we released the first version with automatic SD card support for Android devices. For details, please visit our knowledge-base article on downloaded workouts:
https://bitgym.uservoice.com/knowledgebase/articles/1149466
There are many manufacturers of Android devices and SD cards, and BitGym may not recognize all of them. Since 2016 we have constantly been improving our support for SD cards across a wider array of devices. If you are experiencing downloads not directed to your SD card, file a support ticket with us and we’ll look into expanding functionality to include your devices.
Note there is a known bug where if your main storage is low (under 2 GB) it will refuse to download the tour. A new update is being worked on which should address this.
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Jon Jermey commented
This article doesn't appear to exist any more, and the problem is continuing on my generic Android device. BitGym badly needs a file management system built in.
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Anonymous commented
Doesn't work. Any new suggestions?
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William Kelly commented
Comments (and pleas) on this thread ended a year ago. Is there still no solution from BitGym to this obstacle? We really do need a way of downloaded tours to the SD card on android smartphones (in may case, too, a Samsung Note 4, with 256 GB SD waiting to receive them). In my travels there are too many places/gyms without wi-fi streaming.
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pascal commented
Hi.
I have tried all the different ways the support tells me and none works.I think the only way is to modify Bitgym in order the user can choose where the videos are downloaded and in order the user can indicate to the app where the videos are downloaded.
This demand exists for several months and is really critical for many people.
We are not IT specialists and we need a simple way to proceed.Pascal
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Rbags916 commented
Having issues with Video buffering to many times so it was suggested to download the videos but i ran out of storage to i tried to move in the external sd drive without success....tried to move Bitgym to SD but vault videos are still in my android. Please help. I really like the app but this is will be the main reason that i will not be subscribing anymore...
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craig smith commented
I have tried on my android tablet, set it to download to sd card, but it wont do it?
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mike commented
I would hope you would make this a priority. The offline download function is unusable on a majority of phones / tablets that actually have more than enough space on a SD card. Thanks
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Gary Hall commented
Hi
Have you managed to work out how to download to sd card yet.
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James commented
Is this feature available yet? I tried downloading some demo videos today, unfortunately it crashed my phone as it used up all the available space. It was fine once I restarted, but I can only have one video at a time downloaded.
I don't have wi-fi where I work out and my data plan would soon run out if I was to stream all the videos. I'd like to subscribe, but this is holding me back from doing so.
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Anonymous commented
Please consider this. There is no room on any of my phones for more than 3 or so videos.... This is one of the reasons I am looking elsewhere.
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victoria.mccloud commented
Just one idea: you could have an option to download and store on the phone in zip format, and only unzip the required video immediately before use, deleting the unzipped video (but keeping the zip file) at end of the session. That would enable a phone user to have a library of hikes etc and then use the chosen one without having all of the others unzipped (which fills the phone very fast).